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More and more people are turning towards Uber as a source of income. Since it provides flexibility and potentially big bucks, it’s no wonder why it’s become so popular.
Whether it’s your side job or your main job, it’s in your best interest to make it as profitable as possible.
In order to maximize your profits, you’ll need to deliver top service. Here are some of the best tips for making sure your customers walk away thrilled with the experience.
One of the most important things that passengers will comment on is how well you drive. Zipping and zooming through traffic won’t just bring your rating down, but you could get into an accident.
Let’s face it; no one is going to give you a good rating if you crash the car. Always drive carefully, yet also respecting that your passengers might be in a hurry.
Use a navigation system so that you can anticipate upcoming traffic or roadblocks. Keep your eyes on the road and focus on defensive driving rather than offensive.
Drive a Quality Car
Clients will rate how nice your car is. New cars statistically result in higher ratings. So, if the goal is to reach as high of a rating as possible, then you may want to consider buying a newer car.
Not only will a newer car be more attractive, but in many cases, they provide more perks which are convenient for passengers.
Keep Your Car Clean
It doesn’t matter if you pick up your passengers in an Aston Martin. If you show up and your car is trashed, your score will get docked.
It’s important to pick up any trash, or remnants of prior passengers. Try to avoid eating in your vehicle since the smell will linger. It may seem trivial, but people are paying for more than just a ride. They want a 5-star experience.
Go Above And Beyond
Your clients love to be treated like they’re important. It pays off to go the extra mile by doing things like opening their doors, assisting them in getting in, and even offering free water bottles.
You may want to consider asking them what kind of music they’d like to put on or whether the temperature is ok for them. Not only will your rating go up, but you’ll be much more likely to get a tip.
Follow Their Cues
Some people are naturally chatty and want to talk to their driver. However, there are others who would prefer to stay quiet.
Try to read their cues and act accordingly. It could be overwhelming for someone if you talk too much. However, there may be others who would love to have someone to talk to during the ride.